Redo/Refund policy for services: All services are non-refundable but we will be more than happy to schedule a corrective service free of charge within the 48 hours (corrective services do NOT include Hair).

If you are not satisfied with the service you have received, please notify us immediately prior to leaving. We would like the opportunity to redo the service prior to your departure from the salon. We do not offer refunds on services.

Cancellations: Since we do not over-schedule guest, we require you to cancel within 24 hours, which allows us time to rebook another guest. If you are running late, please be courteous and contact us ASAP, as you may be running into another guest’s appointment time. You may need to be rescheduled. -last minute appointment scheduling for same day of the appointment day, please notify us at least 2 hrs in advance.